Contact Cernir's Support
If you have questions about sizing, materials, or a custom strap, feel free to reach out. Every message is handled directly by our team in the workshop.
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Cernir Contact
We reply directly from our workshop in Vietnam.
Email
support@cernir.com
Location
248 Dien Hong Street, Hoa Xuan Ward, Da Nang City 550000, Vietnam
Response time
Within 24 hours
Common Questions
You can contact us about any of the points below.
- Not sure about your strap size? We can help.
- Need a custom length or color? Just ask.
- Want advice for your watch model? We will guide you.
Free Worldwide Shipping
Free worldwide standard shipping on qualifying orders.
30 DAYS RETURNS
Returns or exchanges within 30 days or upon discovery of a defect.
24/7 LIVE CHAT
Real-time support for orders, sizing, and customization.
Handcrafted in Vietnam
Individually handcrafted to order in Vietnam, with refined personalization.